Flow Elegant Graceful Effortless Sophistication Long Sleeve Knit Long Wool Dress

1. Flowing Design: This dress features a flowing, long knit silhouette that drapes elegantly, enhancing your movements.

2. Elegant Long Sleeves: Designed with long sleeves that add a touch of refinement and warmth.

3. Graceful Silhouette: The flared design creates a graceful and flattering silhouette, perfect for all body types.

4. Effortless Sophistication: Combines effortless style with sophisticated details for a polished look.

5. Premium Wool Fabric: Crafted from high-quality wool, offering softness, warmth, and durability.

6. Versatile Styling: Ideal for various occasions, from formal events to everyday wear.

7. Available in Classic Colors: Choose from a selection of classic colors to suit your personal style and preference.

Experience the flow, elegance, and effortless sophistication with our Long Sleeve Knit Long Wool Dress, designed to elevate your wardrobe with timeless style and comfort.

At Wool Wonder, your satisfaction is our top priority. We have developed a clear and comprehensive Returns and Refunds Policy to ensure that any issues related to your purchase are resolved seamlessly.

How to request a return or refund

• Conditions: The product must be unused, in its original condition, with all tags attached.
• Contact us: Email support@woolwonder.store with your order number, reason for return or refund, and any relevant documentation (e.g. photos of the defect).
• Shipping instructions: We will provide a return address and shipping instructions.

Refunds and returns by case

Defective or damaged product

• Process: Share clear photos of the defect or damage with support@woolwonder.store.
• Resolution: We will arrange a prepaid return label. After inspecting the returned product, we will issue a full refund or send a replacement.
• Timeline: Refunds will be processed within 7 days of receiving the returned product. Bank processing may take an additional 7 business days.

Wrong product or size

• Process: Contact us immediately if you receive the wrong product or size.
• Solution: We will provide a prepaid return label and send the correct product or issue a full refund upon receipt and verification.

Undelivered product

• Process: If your product has not arrived by the estimated delivery date, notify us immediately.
• Solution: After speaking with the shipping carrier, we will send a replacement product or issue a full refund.

Unsatisfied customer or change of mind

• Process: Ensure the product is in its original condition and within the return period.
• Shipping costs: The customer is responsible for returning the item. Refunds do not include the original shipping costs.

Cancellation of Order

• Before Delivery: Cancellation of order before delivery is free. Contact us at support@woolwonder.store.
• After Delivery: If there is no defect after delivery, we cannot support you to return the item

Return and Refund Period

• Return Period: Returns are accepted within 30 days of purchase.
• Refund Processing: Refunds will be initiated within 7 days of receipt and verification of the returned item. Bank processing may take an additional 7 business days.
• No Refund Period: Refund requests made after 30 days of purchase will not be processed.

For any questions regarding returns or refunds, our customer support team is always available at support@woolwonder.store.

Thank you for trusting Wool Wonder. We are committed to ensuring your shopping experience is great!