Refined Elegance Charm V Neck Button Up Waist Belt Detail Long Wool Dress
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Refined Elegance: This dress exudes refinement with its sleek lines and sophisticated details.
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Charming V-Neck Design: Featuring a flattering V neckline that enhances the neckline elegantly.
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Button-Up Front: Designed with a button-up front for a classic and polished look.
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Waist Belt Detail: The waist belt detail accentuates the waistline, creating a flattering silhouette.
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Long Wool Dress: Crafted from high quality wool, offering warmth and a luxurious feel.
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Versatile Styling: Suitable for various occasions, from formal events to evening outings.
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Available in Classic Colors: Choose from a range of classic colors to suit your personal style and preference.
Experience refined elegance and charm with our Refined Elegance Charm V Neck Button Up Waist Belt Detail Long Wool Dress, designed to elevate your wardrobe with timeless style and sophistication.
At Wool Wonder, your satisfaction is our top priority. We have developed a clear and comprehensive Returns and Refunds Policy to ensure that any issues related to your purchase are resolved seamlessly.
How to request a return or refund
- Conditions: The product must be unused, in its original condition, with all tags attached.
- Contact us: Email support@woolwonder.store with your order number, reason for return or refund, and any relevant documentation (e.g. photos of the defect).
- Shipping instructions: We will provide a return address and shipping instructions.
Refunds and returns by case
Defective or damaged product
- Process: Share clear photos of the defect or damage with support@woolwonder.store.
- Resolution: We will arrange a prepaid return label. After inspecting the returned product, we will issue a full refund or send a replacement.
- Timeline: Refunds will be processed within 7 days of receiving the returned product. Bank processing may take an additional 7 business days.
Wrong product or size
- Process: Contact us immediately if you receive the wrong product or size.
- Solution: We will provide a prepaid return label and send the correct product or issue a full refund upon receipt and verification.
Undelivered product
- Process: If your product has not arrived by the estimated delivery date, notify us immediately.
- Solution: After speaking with the shipping carrier, we will send a replacement product or issue a full refund.
Unsatisfied customer or change of mind
- Process: Ensure the product is in its original condition and within the return period.
- Shipping costs: The customer is responsible for returning the item. Refunds do not include the original shipping costs.
Cancellation of Order
- Before Delivery: Cancellation of order before delivery is free. Contact us at support@woolwonder.store.
- After Delivery: If there is no defect after delivery, we cannot support you to return the item
Return and Refund Period
- Return Period: Returns are accepted within 30 days of purchase.
- Refund Processing: Refunds will be initiated within 7 days of receipt and verification of the returned item. Bank processing may take an additional 7 business days.
- No Refund Period: Refund requests made after 30 days of purchase will not be processed.
For any questions regarding returns or refunds, our customer support team is always available at support@woolwonder.store.
Thank you for trusting Wool Wonder. We are committed to ensuring your shopping experience is great!