Welcome to Wool Wonder! We are dedicated to ensuring a seamless shipping experience for all your wool dress purchases. From prompt processing to reliable delivery, here’s everything you need to know about our Shipping Policy:
Order Processing Time
We aim to process and dispatch your orders within 1-2 business days (excluding weekends and holidays) from the time of purchase. Each item is carefully prepared by our fulfillment team to ensure secure packaging and shipment.
Shipping Options
- Standard Shipping: Delivered within 5-7 business days at no additional cost.
- Expedited Shipping: Delivered within 3-5 business days for a fee of $4.99 USD.
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking details. This allows you to monitor your shipment and stay updated on its estimated delivery time.
We Use the Following Shipping Partners
To ensure timely and reliable delivery, we work with trusted carriers, including:
- United States Postal Service (USPS)
- United Parcel Service (UPS)
- FedEx
- DHL Express
- Amazon Shipping
- Regional Carriers (e.g., LaserShip, OnTrac)
Order Cutoff Time: Orders placed before 10:00 PM EST will be processed the same day.
Shipping Restrictions
While we strive to accommodate all customers, please note:
- We currently do not support shipping to multiple addresses within a single order.
- Certain remote locations may experience longer delivery times or limited carrier availability.
Tax Policy
The price displayed at checkout is the final price you’ll pay, inclusive of all applicable taxes and fees. No hidden charges, ever.
Peak Season Considerations
During peak seasons, such as holidays or promotional periods, slight shipping delays may occur. We appreciate your patience and assure you of our commitment to timely delivery.
Customer Support
If you experience any delays or issues with your shipment, our dedicated customer support team is here to help. Contact us at support@woolwonder.store, and we’ll address your concerns promptly.
Thank you for choosing Wool Wonder. We are committed to delivering exceptional service and high quality products every step of your shopping journey!